Summary: @mentions are an easy way to draw someone's attention to a conversation or message.
Available for: Any reviewer with Comment permissions on all Ziflow editions.
Where is the feature accessible? @mentions can be used when adding comments or replies within the Proof Viewer.
How Does It Work?
Once you use the @ sign, a dropdown menu will appear with a list of all the reviewers within that stage. Select the reviewer by clicking on their name to confirm your selection.
How can reviewers be allowed to @mention anyone on a proof?
If you want to let reviewers @mention all reviewers on the proof regardless of what stage they are in, the Ziflow Admin must enable this setting in Settings > Proofing settings > General.
Is it possible to enable all contacts to be mentioned?
Yes, there is a special account setting that allows all contacts to be listed when using @mentions. It is located under Settings > Proofing Settings > General.
Available for: users on our Business and Enterprise plans.
When the above option is enabled, and you use @mentions when commenting, you will be able to see who is not added as a reviewer on the proof.
When you @mention someone who is not added to the review process, you will be asked to share the proof with them and assign them to the chosen stage.
What happens after @mentions are used in a comment/reply?
Once a reviewer uses @mentions to draw another reviewer's attention, Ziflow sends an email containing comment/reply text and proof details.
If the comment is edited, all @mentioned reviewers will receive an email.