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Using @mentions when commenting in the Ziflow Viewer
Using @mentions when commenting in the Ziflow Viewer

Collaborate effortlessly with other reviewers by using @mentions to tag a particular reviewer(s) to comments.

Updated over a week ago

Summary: @mentions are an easy way to draw someone's attention to a conversation or message.

Available for: Any reviewer with Comment permissions on all Ziflow editions.

Where is the feature accessible? @mentions can be used when adding comments or replies within the Proof Viewer.

How Does It Work?

Once you use the @ sign, a dropdown menu with a list of all the reviewers within that stage will appear. Select the reviewer by clicking on their name to confirm your selection.

How can reviewers be allowed to @mention anyone on a proof?

If you want to let reviewers @mention all reviewers on the proof regardless of their stage, the Ziflow Admin must enable this setting in Settings > Proofing settings > General.

at mention reviewers

Is it possible to enable all contacts to be mentioned?

Yes, a special account setting allows all contacts to be listed when using @mentions. It is located under Settings > Proofing Settings > General.

Available for: users on our Standard, Pro, Business Legacy & Enterprise plans.

at mention all users

When the above option is enabled, and you use @mentions when commenting, you will be able to see who is not added as a reviewer on the proof.

not on the proof

When you @mention someone who is not added to the review process, you will be asked to share the proof with them and assign them to the chosen stage.

not on the proof - share the proof pop up

What happens after @mentions are used in a comment/reply?

Once a reviewer uses @mentions to draw another reviewer's attention, Ziflow sends an email containing comment/reply text and proof details.

at mention notification

Additional Information:

  • If the comment is edited, all @mentioned reviewers will receive an email.

  • Allow to @mention all contacts in the account will work only for reviewers who are users in the account.

Supporting Material:

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