Available on: Business Legacy, Pro Enterprise

Each flow uses the connection of the person who created it. When that person leaves your organization, a Ziflow administrator can take over their connection so the flows keep working.

What happens when you delete a user

When you delete a user, you choose another user to take over their data. Their flows move to that user and keep running with the original connection. The connection itself does not move. It stays in Connect > Applications under Others.

The flows stop working if the person's account in the other app is deactivated, for example when they leave your organization and lose access to Slack or SharePoint. To keep the flows running, take over the connection before their account in the other app is deactivated.

Take over a connection

You must be a Ziflow administrator.

1. Go to Connect > Applications.
2. Find the app and select Connected.
3. Select the Connections tab.
   Connections that other users created appear under Others.
4. Select the options menu (three dots) next to the connection and choose Re-authenticate & reassign to me.
5. In the window that opens, sign in to the app with your account and approve access.
   The connection moves to My and keeps its original name. The flows that use it now run with your account.

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