Ziflow email notifications can display either a System sender name (default: Ziflow) or the name of an individual user. Which name appears depends on the type of notification.

You can change the sender name in some situations, but you cannot change the email address.

When you can change the sender name

Your Ziflow administrator can configure the sender display name for notifications when:

• A proof is created or there is a new version ready to review
• A proof is shared
• A workflow stage is started manually

In these cases, the sender can be set to:

• System (with a customizable display name)
• The proof owner
• The user performing the action

To learn more, see Manage default email settings.

When you cannot change the sender name

Notifications generated by reviewer actions

You cannot configure the sender display name for notifications generated by reviewer actions. For the following events, the sender is always the person who performed the action:

• Decisions
• Comments
• Mentions
• Reactions

New proof notifications sent to the proof owner

You also cannot change the sender display name for the notification sent to the proof owner when they create a new proof. That email will always display the System name. (The email can be suppressed by default in your Admin settings or when you create a proof).