You can change your password from your profile settings, unless your account uses single sign-on (SSO). If you can't log in, you can reset a forgotten password from the Ziflow login page.

Password requirements

• At least 8 characters long
• Must include numbers
• Must include both uppercase and lowercase letters

Change your password

To change your password:

1. Select your profile avatar in the lower-left corner of Ziflow and choose Settings > My Profile or View Profile.
2. Select Change password.
3. Enter your current password and your new password.
4. Select Change.

To learn more about your profile details, see View and edit your profile settings.

Reset a forgotten password

If your account uses single sign-on (SSO), your organization manages your password. Contact your IT team for help logging in.

To reset a forgotten password:

1. On the Ziflow login page, select Forgot password and enter the email address you use to log in to Ziflow.
2. Check your inbox for the password reset email. If it doesn't arrive within a few minutes, check your spam or junk folder.

Get help from Ziflow Support

If you still can't log in, email support@ziflow.com from the email address on your Ziflow account.

• To protect your account, Ziflow Support can only reset a password when the request comes from the email address on the account.
• Ziflow Support can't reset passwords through chat.
• Your account owner can also request a password reset for you.
• If Ziflow Support sends you a temporary password, change it as soon as you log in using the steps in this article.

Ziflow Support will never ask for your password.