Customize email templates

Dina Bennett
Dina Bennett
  • Updated

Ziflow administrators can customize email templates to control what proof information is shared with reviewers. This includes editing or removing text, proof details, stage information, proff previews (called thumbnails), and other elements that may be sensitive or unnecessary. 

Available on: Enterprise

To customize email templates, from your avatar menu select Settings > Proofing Settings > Email Templates.

email-template-open.png

 

Email Templates contains a list of templates that you can customize. Select a template to open its settings.

email-new-proof-template.png

 

Sender of email Choose the sender name in the notification email
Context

Decide whether to include content from the email template when a custom subject and message are entered during proof creation.

Enabled: Recipients will receive both the template content and the custom message.

Disabled: Only the custom subject and message will be sent.

Subject
Intro text

Use the text editor to define the email subject and content.

You can insert predefined tokens or use JSONPath or JSONata expressions to dynamically include proof data. See Helpful tokens for Subject and Intro text and Use Ziflow tokens to insert dynamic proof details.

JSONata or JSONPath expressions can be applied similarly to how they are used in Webhook Zibots. The one difference is that for email, the expression requires event to be part of the path, for example,
#{$.event.proofs.count}# See Useful Ziflow webhooks and JSONata examples.
Proof tokens in Ziflow email templates

Proof summary Choose to show the Proof summary in the email, show without a proof preview (thumbnail), or not show the summary.
"Open proof" button label Customize the text shown on the button that opens the proof
Stage details Choose to include stage information in the notification.
Reset template Restore the template to its default settings.
Publish Save and activate the edited template.
Save draft Save your template without publishing. The current active template remains in use until you publish the draft.
Cancel Exit edit mode without saving changes.
Send test email Sends you a test email of the current version of the template.

 

Helpful tokens for Subject and Intro text

Token Description
REVIEWER.CONTACT.FIRST_NAME Reviewer's first name
REVIEWER.CONTACT.LAST_NAME Reviewer's last name
PROOFS.COUNT The number of proofs to review
PROOF.BRIEF.TEXT The brief text 
PROOF.NAME The proof name
PROOF.DOWNLOAD_LINK The proof download link
PROOF.FOLDER.FOLDER_LINK The proof folder link to view as a gallery or canvas

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