Connect Jira Cloud

Dina Bennett
Dina Bennett
  • Updated

Integrate Ziflow online proofing workflows into Jira Cloud to automatically create to-do items and update Jira tasks based on new proofs, comments, and decisions to keep your team in sync.

Available on: Pro Enterprise

Before setting up the integration between Ziflow and any third-party tool, you must connect Ziflow with the external application. 

Ziflow recommends that your organization use one administrator account to connect integrations in order to maintain stable integrations, prevent disconnects, and keep your flows working consistently.

  1. Log into Ziflow. From the main navigation pane, select the Connect tab.
  2. Select Applications to open the applications list. Find the Jira application and select Connect.

    Jira-Cloud-Int1.png
  3. In the Authorize app dialog box, review the information and select Accept. Once you authenticate in Jira and authorize Ziflow to connect with Jira, you can set up automated actions between Ziflow and Jira.
  4. Select the Jira tile again, choose the Settings tab, and select Show next to the Application fields on a proof to enable Jira fields at the proof level.
     

    Jira-Cloud-Int2.png

 

Set up Jira automated flows

Once Ziflow and Jira are connected, you can set up automated flows to send information to Jira.

Before you begin, connect your Ziflow app. See Connect your Ziflow app.

  1. Choose Connect and select Create Flow in the upper-right corner of the window.

    create-new-automated-flow.png

  2. Select Ziflow as the Application and choose which Event you want to start the integration. For more information, see Ziflow events.

    choose-Ziflow-event.png
     

  3. Add a Jira Zibot action to continue.

 

Jira Zibot actions

After Choosing a Ziflow event, choose a Jira Zibot action that will pass the information from the Ziflow event directly to Jira. Once your actions are set up, Ziflow will send or update data in your designated Jira account.

Jira-zibots.png

Jira integration glossary

Search Jira Project

Search Jira Issue by name

Create Jira Issue

Create Jira Subtask

Transition a Jira Issue

Add comment to Jira Issue

Jira integration glossary

Term Definition
Workspace A Jira site or instance 
Project The name of the project (example, Design).
Project Key Short uppercase identifier for a project (example, DES).
Issue Key Unique ID of an issue: PROJECT-Number (example, DES-417).
Issue Type The category of work an issue represents (Task, Bug, Story, Epic). It must match the allowed types for the selected project.
Subtask An issue that belongs to a parent issue. It cannot exist independently, Ziflow requires a parent issue.
Parent Issue The main issue a subtask belongs to.
Transition Workflow action that moves an issue from one status to another. Required for changing issue states; not the same as status.
Status

The current state of an issue (example, To Do, In Progress, Done).

Status cannot be set directly, it uses a transition.

Transition ID Jira-assigned internal ID for a workflow transition. You can find Transition IDs if you use API calls.

Search Jira Project

Use to search for Jira projects with their project key or name.

Field Description
Workspace Choose the Jira workspace
Project key or name Choose the project key or name

zibot-search-Jira-project.png

Search Jira Issue by name

Use to search for Jira issues with their key or name.

Field Description
Workspace Choose the Jira workspace
Project  Choose to select a project from the workspace or enter a Project ID directly or using the Search Jira project Zibot.

zibot-search-Jira-issue-by-name.png

Create Jira Issue

Use to add a new issue inside a workspace and project. The issue title and description can be filled in using our built-in token selector.

Field Description
Workspace Choose the Jira workspace
Project  Choose to select a project from the workspace or enter a Project ID directly or use data from the Search Jira project Zibot.
Issue type Choose to select from a list of project issues or enter an issue ID or use data from the Search Jira issue by name Zibot.
Issue title Enter a name for the issue
Issue description Enter the text or data you would like added to the Jira description.

zibot-create-Jira-issue.png

 

Create Jira Subtask

Use to add a new subtask to a Jira issue.  

Field Description
Workspace Choose the Jira workspace
Project  Choose to select a project from the workspace or enter a Project ID directly or use data from the Search Jira project Zibot.
Subtask type Choose to select a subtask type from the project or enter a subtask ID directly or use data from a previous Zibot.
Parent issue key Enter the issue key of the Parent issue (usually from a previous Zibot).
Subtask title Enter a name for the subtask
Subtask description Enter the text or data you would like added to the subtask description.

zibot-create-Jira-subtask.png

Transition a Jira Issue

Use to help with transitioning Jira Issue from one issue type to another.

Field Description
Workspace Choose the Jira workspace
Transition source

Select transition from Jira configuration: If you are a Jira admin, choose this option

Select from specific project issue: Select to choose a transition from a project. You do not need to be a system admin for this option.

Provide transition ID: Enter a transition ID

Depending on your transition source, you will see different options:
Select project Choose a project from the list
Select issue type Choose an issue type
Example issue key

Enter an example issue key from any Jira ticket that exists in the specified project.

Jira-issue-key.png

Select transition Select the status you want the Jira issue to transition to.
Transition ID Enter the transition ID
Issue key Select the issue key. This may come from a previous Zibot.

zibot-transition-a-Jira-issue.png

Add comment to Jira Issue

Use to add information to the comment area of a selected Jira issue.

Field Description
Workspace Choose the Jira workspace
Issue key Select the issue key. This may come from a previous Zibot.
Comment Enter the information you want added to the comment.

zibot-add-comment-to-Jira-issue.png

 

Connect Ziflow proofs with Jira issues

Once you've connected Jira to Ziflow, you can manually link proofs with the Jira issues from the Integrations tab while creating proofs or editing proof details.

If you do not see Jira in the Integrations tab, enable it in the application settings. Go to the Connect tab, select the Jira application, choose the Settings tab, and select Show next to the Application fields on a proof to enable Jira fields at the proof level.

To connect proofs manually with Jira issues during the proof configuration, open an integrations tab and select the Jira issue details (workspace, project, and issue).

Connect Ziflow proofs with Jira issues

To set up a flow to create a Jira issue when you create a new proof, see Jira flow examples.

Related articles

Related to

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.