On the Free edition, each proof is available for 60 days from the date its first version (V1) was created. Proofs older than 60 days are disabled and will not be editable in the Dashboard or viewable in the Proof Viewer.
Limitations apply to:Free
The 60-day period for proof access begins from the initial creation date of the first proof version. Adding subsequent versions does not extend this period; the entire proof expires 60 days after the V1 creation date.
What happens after 60 days
The proof is locked. In the Proofs list, it shows a lock icon on the version and an Archived label. You and your reviewers can no longer:
- Open the proof in the Proof Viewer
- View, add, or export comments
- Download the proof's files
- Change decisions or edit the proof
When you open a locked proof, you see a message that proof access is limited to 60 days.
Save your feedback before 60 days
Once a proof is locked, you can't access its comments or files on the Free edition. Before a proof reaches 60 days, export its proof report and download any files you need. We recommend doing this as soon as a review is complete.
See Export proof report or PDF with comments and Download source proofs.
Restore access to locked proofs
Upgrading to any paid edition restores access to locked proofs and their comments. Account owners, administrators, and users with billing access can upgrade.
- Select your user avatar > Manage Billing (or Settings > Billing).
- In the Edition details section, select Change.
See About billing.
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