Ziflow operates two separate data center regions: the EU data center and the non-EU data center. Each region is a fully isolated environment with its own infrastructure, users, data, and administration.

• The EU data center is designed for organizations that require data residency within the European Union.
• The non-EU data center serves all other regions and operates independently from the EU environment.

The EU data center is a fully isolated environment, or region, designed to meet regional compliance and data residency requirements. The EU and non-EU data centers operate as separate environments with no sharing, synchronization, or migration of data between them.

A region is an independent Ziflow environment with its own infrastructure, users, assets, and administration.

Key principles

• The EU and non-EU data centers belong to separate regions and are completely isolated from each other.
• Accounts, assets, and activity do not move between data center regions.
• Using the same email address and password does not link or merge accounts across regions.
• Administrative tasks must be performed in the region where the tenant exists.
• There is no migration path between regions.

Accounts and access

User names and login sessions

• You can use the same email address and credentials in both data centers. However, each region creates and maintains a separate account.

For example, if you sign up for both the EU and non-EU data centers using the same email address:

• You will have two independent accounts.
• Changes made in one region do not affect the other.
• User preferences, permissions, and account information are maintained separately.

Because each region uses its own domain and authentication, you can be signed in to both regions simultaneously in different browser windows.

Proof access across regions

• Assets, comments, activity logs, workflows, and other data are not visible outside the region where they were created.
• If you open a proof that belongs to a region where you are not a user, you will be treated as a guest reviewer.

Data portability and migration

• Assets, users, workflows, flows, and configurations cannot be transferred or migrated between data centers.
• If a user creates an account in the wrong data center, there is no migration path. The user must create a new account in the correct region and start over.
• This separation is intentional and supports data residency and compliance requirements.

Administrative access

• Administrative actions must be performed in the appropriate region.
• EU tenants must be managed through the EU admin panel.
• Non-EU tenants must be managed through the non-EU admin panel.
• User management, permissions, integrations, and authentication settings are maintained separately for each region.

Create an EU Ziflow account

1. Go to https://ziflow.eu/#/signup.
2. Sign up using your existing credentials if desired.

You can use the same email and password as your non-EU account. Ziflow creates a new, separate EU account.

Creating an EU account does not copy any information from your non-EU account.

Log in to the EU data center

Use your tenant's EU URL: https://[account-name].ziflow.eu

You cannot log into the EU Data Center from ziflow.io.

Regional considerations

Supported integrations

Project management integrations, such as monday.com and Asana, are fully supported and are not affected by the considerations described below.

Current restrictions

Cross-region email changes

If a user exists in both regions, changing the user's email address is currently not supported.

Trust relationships between regions

Trust relationships between tenants in different regions are not supported.

Tenant swap functionality

Tenant swap is available only for tenants that exist entirely within a single region.

Network and security considerations

Proxy usage

Using a proxy is not supported.

Antivirus software

In some environments, antivirus software may block requests, including in production environments.

Known issues

Dropbox and Google Drive webhooks

Webhook behavior across regions may be unreliable or inconsistent.

Performance considerations

Some user-related operations may take longer to complete, which can result in slower application performance in certain scenarios.