Summary: @mentions are an easy way to draw someone's attention to a conversation or message.

Available for: Any reviewer with Comment permissions on all Ziflow editions.

Where is the feature accessible? @mentions can be used when adding comments or replies within the Proof Viewer.

How Does It Work?

Once you use the @ sign, a dropdown menu with a list of all the reviewers within that stage will appear. Select the reviewer by clicking on their name to confirm your selection.

How can reviewers be allowed to @mention anyone on a proof?

If you want to let reviewers @mention all reviewers on the proof regardless of their stage, the Ziflow Admin must enable this setting in Settings > Proofing settings > General.

Is it possible to enable all contacts to be mentioned?

Yes, a special account setting allows all contacts to be listed when using @mentions. It is located under Settings > Proofing Settings > General.

Available for: users on our Standard, Pro, Business Legacy & Enterprise plans.

When the above option is enabled, and you use @mentions when commenting, you will be able to see who is not added as a reviewer on the proof.

When you @mention someone who is not added to the review process, you will be asked to share the proof with them and assign them to the chosen stage.

What happens after @mentions are used in a comment/reply?

Once a reviewer uses @mentions to draw another reviewer's attention, Ziflow sends an email containing comment/reply text and proof details.

Additional Information:

• If the comment is edited, all @mentioned reviewers will receive an email.

• Allow to @mention all contacts in the account will work only for reviewers who are users in the account.

Supporting Material:

• Markups, Comments & Attaching Files in Proof Viewer

• Label and resolve comments in Proof Viewer

• Filtering comments in Proof Viewer