If you've encountered any technical issues while using Ziflow, we recommend checking all details listed below and following instructions if necessary:

1. Clearing browser cache memory

2. Check if you're not connected to VPN

3. Disable any AdBlock software that's installed on your computer/browser

Clearing browser cache memory

If you receive an error message, it is often resolved by clearing your browser's data cache. Please follow the instructions on clearing the cache:

• Delete the browser cache on a PC

• Delete the browser cache on a Mac

Check your VPN connection

If clearing the cache did not help and you are connected to your VPN (or maybe your VPN was updated) - please check if disconnecting from the VPN helps you navigate Ziflow normally.

Disable any AdBlock software that's installed on your computer/browser

You're unable to open proofs with AdBlock software enabled for your browser. Please disable AdBlock while using Ziflow.

Supporting material:

• Supported Web Browsers

• Common issues while proofing websites

• Add Ziflow to your allowlists